The GameChanger app is an innovative mobile application that transforms Android devices into fully functional Point of Sale (POS) terminals. Designed for businesses of all sizes, it enables you to accept credit and debit card payments seamlessly. The app handles transaction processing, business accounting, and fund transfers securely, complying with local legislation and global payment system regulations. With GameChanger, you can manage payments efficiently without the need for additional hardware.

You can download the app directly from the play store. Search for gamechanger and you'll find a black background logo with an Orange "G". Download that app and reach out to Napa Pay, so we can complete the paperwork and give you your credentials (User ID and Password) so you can strat using your phone as a terminal when needed.

ONLY USA FOR NOW

NapaPay Inc. is an official sales operator and partner for the GameChanger app developers and payment processors. We act as support agents on behalf of the GameChanger app, ensuring clients are informed about its features and benefits. Our services are free, and we will never contact you for payment. Your data will remain confidential and will not be sold to any third parties; it will only be used to prepare an offer. We have registered offices in Dover, Delaware, USA, and Toronto, Canada. Please refer to our privacy policy for more details

Yes, after you submit your application, you will receive an email from gamechanger@napapay.ai. Please ensure that your contact information is accurate, including names, email addresses, and other details. If you do not see the email in your inbox, please check your spam folder.

Additionally, we may call or email you if we need any further clarification. If all the provided information is correct, the payment processor will contact you to provide a quote and complete the onboarding process.

The Gamechanger app itself is OS & SDK Compliant.

Yes, the information you provide is secure. NapaPay Inc. is committed to protecting your data and ensuring its confidentiality. We use advanced security measures to safeguard your information, which will never be disclosed or sold to third parties. Your data is only used to prepare a tailored offer and to facilitate the onboarding process. For more details, please refer to our privacy policy.

No, you do not need any special equipment to start accepting credit cards with the GameChanger app. The app transforms your Android device with NFC into a fully functional POS terminal, allowing you to process payments seamlessly. There is no need for additional hardware or complex setups; your smartphone is all you need to begin accepting credit and debit card payments securely and efficiently. Please refer to our minimal hardware requirements to ensure compatibility with your device.

All major brands of devices running Android sold in the USA after 2012 typically support NFC capabilities. To use the GameChanger app, your device must meet the following minimal hardware requirements:

-Operating System: Android version 6.0 (Marshmallow) or higher.

-NFC Capability: The device must have Near Field Communication (NFC) capability to process tap transactions.

-Processor: At least a quad-core processor with a minimum speed of 1.5 GHz.

-Memory: A minimum of 2 GB of RAM.

-Storage: At least 16 GB of internal storage.

-Display: A screen size of at least 4.5 inches with a resolution of 720p or higher.

-Connectivity: Reliable internet connection (Wi-Fi or mobile data).

These requirements ensure your device can run the app smoothly and securely handle transactions. For the best performance, using a device with higher specifications is recommended. If you have any questions about your device's compatibility, please get in touch with our support team for assistance.

The GameChanger app employs several advanced technologies to ensure the security of financial transactions:

NFC. Encryption. Tokenization. Secure Authentication.

Compliance with PCI-DSS Standards

These technologies work together to provide a secure environment for processing payments, protecting both businesses and their customers from potential fraud and data breaches.

Yes, the GameChanger app can replace a fully functional POS terminal device. By transforming your NFC-enabled Android smartphone into a secure and comprehensive POS system, the app allows you to accept credit and debit card payments, manage transactions, and handle business accounting tasks. It supports various payment methods, including contactless payments, and integrates with banking systems to authorize and process transactions. With features like end-to-end encryption, tokenization, and compliance with PCI-DSS standards, the GameChanger app provides all the functionalities of a traditional POS terminal without the need for additional hardware.

Yes, your clients can use their phone, watch, or plastic card to pay with the GameChanger app. The app uses NFC (Near Field Communication) technology, allowing customers to tap any device with an added credit or debit card, such as Google Wallet, Apple Pay, Samsung Pay, or their physical card. This provides a versatile and convenient payment experience for your clients.    

After a customer completes a transaction using the GameChanger app, the funds are typically processed and settled into your account within one to two business days. This timeframe ensures that all necessary security checks and compliance procedures are followed. The exact timing can depend on the specific payment processor and banking institutions involved. For a more precise estimate, please refer to the terms and conditions provided by your payment processor or contact our support team for further assistance.

Yes, the GameChanger app allows you to refund transactions. However, the Gamechanger can not do a void.

To initiate a refund, access the transaction history within the app, select the specific transaction you wish to refund, and follow the prompts to complete the process. Refunds are subject to your payment processor's policies and timelines. For detailed instructions and any restrictions, refer to the app's user guide or contact our support team for assistance.

To minimize the risk of fraudulent transactions, follow these best practices:

Use Physical Tap Transactions: Whenever possible, prioritize using the physical tap feature for transactions, as it provides a more secure method compared to manual entry.

Customer Verification: Verify customer information and ensure the cardholder is present during the transaction. Implementing a customer identification process can help reduce the risk of fraud.

Monitor Transactions: Regularly review and monitor transaction activity for any unusual or suspicious patterns. The GameChanger app allows you to track and analyze transactions in real-time.

Set Transaction Limits: Implement transaction limits and alerts for high-value transactions to flag potential fraud early.

Enable Security Features: Utilize all available security features within the GameChanger app, such as encryption and tokenization, to protect sensitive data.

Keep Software Updated: Ensure the GameChanger app and any associated software are always up-to-date with the latest security patches and updates.

Educate Staff: Train your staff on recognizing and handling potentially fraudulent activities. Awareness and vigilance are key components in preventing fraud.

For more detailed guidance on preventing fraudulent transactions, please refer to the app's user manual or contact our support team for further assistance.

With the GameChanger app, you can accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover and Union Pay Credit Cards in the United States. This allows you to accommodate a wide range of customers in the USA. Additionally, cardholders can continue to earn their favourite loyalty program points and miles.

The GameChanger app primarily supports credit and debit card transactions through physical tap and or manual entry (if needed). It also supports GooglePay and ApplePay. It does not currently support alternative payment methods such as e-wallets, e-transfers, PayPal, or cryptocurrency. For businesses requiring these types of payments, it may be necessary to use additional payment processing solutions compatible with these methods. Please contact our support team for more information on integrating such solutions alongside the GameChanger app.

Yes, your foreign customers can use their international credit and debit cards with the GameChanger app, provided these cards are part of the major card networks supported by the app (such as Visa, MasterCard, and others). The app is designed to process transactions from a wide range of international card issuers. However, the app does not currently support alternative international payment methods such as foreign e-wallets, e-transfers, or local payment systems specific to other countries.

All major credit cards-( Visa, Mastercard, American Express)  issued from Foreign countries will be supported by GameChanger. For the best experience, ensure that your customers are aware of the accepted card types and any potential foreign transaction fees that may be applied by their card issuers. If you need to support additional international payment methods, consider using supplementary payment processing solutions compatible with those methods. Please contact our support team for more information on integrating such solutions alongside the GameChanger app.

Simple Transaction Process:

Ask the customer to tap their card on the device!

No QR Codes or Camera Activation Required! 

No Client Registration Needed! 

No, you do not need to buy or rent any additional hardware to use the GameChanger app. The app is designed to convert your existing Android-based smart device with NFC into a fully functional POS terminal. This eliminates the need for traditional POS hardware, making it a cost-effective solution for processing transactions. Simply submit your business information, and we will guide you through the onboarding process, making it easy for you to start accepting payments securely and efficiently.

Customers can get their receipts through SMS, or if you have a Bluetooth printer, you can print them for your customers as well. That can be used for record-keeping for customers and you, on the other hand, can keep track of the invoices through the gamechanger app itself.

Currently, the GameChanger app is designed for businesses registered in the USA. While you can accept payments from international customers, the app must be registered and operated by a business within the USA. We are continually exploring opportunities to expand our availability to other countries. For updates on international availability or to express interest in future expansions, please contact our support team.

Yes, you can customize transaction reports with the GameChanger app. Basic reporting features are available directly within the app, allowing you to view and manage your transactions on the go. For more sophisticated reporting, you can access the online cabinet, which offers advanced customization options. This includes detailed breakdowns, filtering options, and export capabilities to help you analyze your transaction data more effectively. If you need assistance with customizing reports, our support team is available to help you maximize the use of these features.
Once you go LIVE with Gamechanger app, you will get access to My Payments Insider portal. That portal will show you all the details of all the transactions so you can customise the transaction reports however you want to.

Payments Insider is a view-only portal by which you'll be able to reconcile your reports for the day, week, month, and however you would like. You can download Excel files for your search for statements, find transactions from there, and fight a chargeback if you get any from Payments Insider as well. You will get access to that once you get onboarded on Gamechanger.

If a device used for the GameChanger app gets lost, several measures are in place to protect your business and customer data. The app cannot be used without the personal authorization of the person using the phone, adding layer of protection if devices are lost or stolen. Here are the procedures to follow if a device is lost:

Immediate Reporting: Report the lost device to your account administrator or support team immediately.

Deactivate app: Use the online cabinet to deactivate the lost device to prevent any unauthorized transactions remotely.

Update Credentials: Change your account passwords and update any relevant security settings to ensure the integrity of your account.

Verification Process: Any replacement device must go through a quick and simple verification process to be authorized.

These steps help ensure that your business continues to operate securely even in the event of a lost device. If you need assistance at any stage, our support team can help you manage the situation effectively.

Yes, you need a business registered in the USA to use the GameChanger app. To get started, you will need to provide your registered business details. If you are happy with the offer, you will then deal directly with the processor to set up your account. During this process, you will need to provide your business registration details, a valid business bank account, and any necessary identification documents directly through secure channels. Rest assured, all information will be handled confidentially and will comply with local and international laws. We will guide you through the onboarding process, ensuring your device is appropriately set up to start accepting payments securely and efficiently.

Providing your company information is crucial because the GameChanger app is more than just a simple payment tool; it transforms your Android device into a fully functional Point of Sale (POS) system. This advanced setup requires thorough integration with both your issuing bank and acquiring bank to authorize, process, and account for all transactions securely. Here’s why this information is necessary:

1. Business Accounting Integration: The app needs to accurately manage your business's financial records. By linking with your business information, it ensures that all transactions are properly documented and reflected in your accounting system.

2. Bank Authorization: Both the issuing bank (your customer's bank) and the acquiring bank (your business’s bank) need to validate and authorize each transaction. Providing your business details facilitates this secure communication, ensuring that funds are transferred correctly and safely.

3. Regulatory Compliance: Handling real funds means the app must comply with local legislation and global payment systems' by-laws. This includes anti-fraud measures, anti-money laundering regulations, and other financial compliance requirements. Your business information helps us ensure that all transactions adhere to these standards, protecting both your business and your customers.

4. Transaction Security: To maintain a high level of security and integrity in every transaction, your business information helps us verify and authenticate all operations. This reduces the risk of unauthorized transactions and enhances the overall trust in your payment system.

By providing your business information, you enable the GameChanger app to operate effectively, ensuring all transactions are legitimate, secure, and compliant with financial regulations. This setup not only protects your business but also enhances your ability to manage and grow your operations efficiently.

The onboarding process for the GameChanger app is straightforward and designed to get you up and running quickly. Our support team will guide you through each step, ensuring the process is smooth and efficient. We are committed to making it easy for you to start accepting payments securely and in compliance with all regulations.

The onboarding process for the GameChanger app involves several key steps to ensure your device and account are correctly set up for secure and efficient transaction processing:

Submit Business Information: Provide your registered business details to receive an offer tailored to your needs.

Accept the Offer: If you are satisfied with the offer, you will proceed to the next steps directly with the payment processor.

Provide Necessary Documentation: You will need to provide a valid business bank account and undergo customer verification through secure channels to comply with financial regulations.

Account Setup: Once your account is set up, the device authentication process will be completed to ensure your Android-based smart device is configured as a fully functional POS terminal.

All information provided during the onboarding process is handled confidentially and in compliance with local and international laws.